Please ensure that the URL you are attempting to log in to is correct. Your URL can be found in your training manual and will be in the following format: https://XYZ.yourradar.net (administrative portal) and https://XYZ.yourradar.net/cismobile (technician portal).

If you are using the correct URL, please alert the system administrator and request that they reset your password. Once your password has been reset, you may log in using a temporary password provided to you by the system administrator and create a new password using the personal application.